FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Specialist guest services provider, On Verve, has appointed Cheryl-Anne Cooper to the role of Chief DayMaker.
The appointment signals the next chapter for On Verve in its fifth year. The business has matured from disruptive newcomer to trusted partner, working with organisations across media, technology, corporate, and professional services.
Cooper’s leadership will build on this growth, drawing on almost two decades of experience in facilities management, procurement, and leadership to build high-performing teams and deliver exceptional workplace experiences. Cooper will champion the On Verve’s mission to make workplaces destinations, balancing smart innovation with genuine human connection.
She was previously National Operations Director at Churchill Group, where she led skilled teams to meet operational needs and continuously improve.
In her new role, Cooper is passionate about supporting her team and helping clients navigate long-term workplace strategy decisions, including hybrid working. While automation is becoming increasingly prevalent in front-of-house services, Cooper believes in balancing innovation with a human approach.
She said: “For me, making someone’s day is about more than a smile at reception – it’s about the moments that make people feel seen, supported and part of something bigger. Whether it’s welcoming a new joiner on their first day or helping a client team feel proud of their workplace, those interactions matter. That’s the human side of workplace experience, and it’s what turns an office into a destination people choose, not an obligation they endure. I’m proud to lead a team of DayMakers who bring that spirit to life every day.”
Facilities & Estates Management Live will open its doors on 7th and 8th October at the Business Design Centre in London.
Brought to you by the people behind the Facilities Management Journal (FMJ), visitors can tour the exhibition stands featuring some of the leading FM service providers & product suppliers as well as enjoy a lively seminar programme.
There are two concurrent speaking schedules at the show: A series of KEYNOTE talks from thought leaders in FM and the built environment and a series of INNOVATION presentations from key suppliers in the market.
The programmes have been compiled by FMJ in consultation with members of the FMJ editorial steering group who represent client side FMs from a range of sectors, including public sector, not for profit, professional services and healthcare.
Securing your free pass and fast entry to the show couldn’t be easier, simply click here.
