ESS Defence, part of Compass Group UK & Ireland, and the Defence Infrastructure Organisation (DIO) have won the Institute for Collaborative Working Service Sector Award, which recognises teams that excel in improving service delivery through a collaborative approach.
The award marks the successful relationship between ESS and DIO in the delivery of three large Defence Soft FM contracts in the East, South West and Wales & West Midlands.
The contracts, awarded under the MOD’s Hestia programme, cover 240 military establishments and 100+ services, ranging from catering, retail and leisure through to waste, cleaning and laundry. The objective for both organisations is to enhance the lived experience for service personnel in the sites where they live and work.
Benefits delivered through the relationship include:
- Ensuring colleague and customer safety through the joint development of safe operating procedures during Covid-19
- Enhancing the lived experience through investment in food service and retail facilities, including the first fully self-service convenience store on the UK Defence estate
- Embracing digitalisation to improve access to services through implementation of the ESS App designed specifically for Defence and Government customers
- Focusing on sustainability across all service streams, including increasing plant-forward meal options, introducing chemical free cleaning, eliminating the top ten single use plastic products, delivering zero waste to landfill from contract start and consistently improving recycling rates
- Supporting personal wellbeing through a detailed wellness programme designed for ESS, DIO and military colleagues.
Mark Webster, Managing Director – ESS Defence, Energy and Government Services, commented: “We are delighted that our relationship with DIO has been recognised by the Institute for Collaborative Working. Both organisations are committed to working closely together for the benefit of service personnel and we have put structures in place to drive effective collaboration at all levels, from our senior leadership teams to our frontline colleagues. The partnership has delivered great things during the first four years of the Hestia programme and there is much more to come.”
Richard McKinney, Regional Delivery Director – DIO, added: “Recognition by the Institute for Collaborative Working is a great achievement. We are committed to working together and collaborating; which means that we solve problems quicker, we learn from each other, and ultimately our customers get better outcomes.”
FMJ & Advetec are on a mission to help FMs accelerate their NetZero plans – but it’s a process that must first start with lifting the blindfold, challenging the waste supply chain, being accountable and making great user of technology.
On the 26th January at 11am FMJ & Advetec are holding a webinar on how biotechnology can help FMs achieve their sustainability goals and reduce food waste.
FMJ Editor, Sara Bean, will be joined by:
- Dr Stephen Wise, Chief Strategic Development Officer, Advetec
- Rochelle Gee, Head of Property Services, Buckinghamshire Healthcare NHS Trust
- Ray Parmenter, CChem MRSC, MCIWM, CIWM: Head of Policy and Technical
- Chris Havers, Programme Director Acclaro Advisory & SFMI
Together they will discuss:
- The role of the circular economy in helping cut carbon emissions.
- Challenges and opportunities for FMs in managing waste to meet environment, social and governance (ESG).
- How the latest technology is available to help.
Click here to register.