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ISS appointed to CCS Healthcare Soft FM framework

ISS has been named as a supplier on Crown Commercial Service’s (CCS) RM6331 Healthcare Soft FM Framework, with ISS Mediclean Limited listed against four lots covering various soft FM services.

The RM6331 framework enables ISS to provide soft FM services primarily to the NHS and healthcare customers (though it is open to any public sector organisation), and has a FTS value of £3.5 billion.

The framework, which is for a three-year duration as of February 2024 with the option for a 12-month extension, will focus primarily on soft FM and include hotel services such as linen & laundry, waste management services, catering, cleaning, grounds maintenance, security, reception, pest control and porterage. Social value, which is a key focus for ISS, will also play a key part of the framework agreement, including COVID-19 recovery, increasing opportunities for SMEs to bid, fighting climate change and supporting the NHS in achieving its Net Zero agenda.

Martin Burholt, Chief Operating Officer for Government, Healthcare & Education at ISS UK & Ireland, said: “We are thrilled to be part of the RM6331 Healthcare Soft FM Framework, which demonstrates our continued strength in this sector. This framework aligns with ISS’s commitment to create healthcare environments that support better patient outcomes and experiences, as well as our focus on social responsibility, environmental stewardship and customer excellence. We look forward to continuing to support the NHS to be even more efficient, and to enable clinical staff to focus on patient care.”

Inclusion on this framework complements the other CCS frameworks for which ISS is a listed supplier, including RM6232 (FM), and RM6257 (Security).

Navigating FM efforts to sustainability 

As environmental protection demands unified action, transparency, and heightened awareness, Biological Preparations has launched an initiative to catalyse sustainability efforts within the FM sector.

FM businesses face unique challenges and heightened expectations of eco-initiatives from their clients. Yet, behind the scenes in FM businesses, many environmental initiatives, rollouts and even planning, are not broadcasted and transparent.

Have your say: Sustainability Trends in FM 

The UK biotech company’s five-minute, anonymous FM-focused survey, offers FM professionals of all hierarchies with a platform to voice their perspectives and share their experiences. The results from this survey will then be analysed and presented as an industry-specific report, which aims to guide FM businesses helping them benchmark trends, gain clarity on industry challenges, and map out goals and metrics towards sustainability.

To share your experiences, please click here.


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