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Richard Warley, BigChange CEO

Field service tech company doubles down on growth

Field-service management software company, BigChange, has signed over 80 new customers and contracts worth more than £6.5 million between July and September 2022.

The value of new contracts signed over the summer was more than double the same period of 2021.

BigChange’s job management system enables small and medium-sized businesses to digitise paper processes, streamline field-service operations and improve customer service.

New customers include central heating specialists Warmaway, engineering company Forth, and Envirocare, which replaced four different administrative systems with BigChange’s job management solution to streamline the organisation of its commercial gardening and grounds maintenance operation.

BigChange also secured its first customer in Canada during the summer, adding to a growing international customer base of more than 200 companies in France, Cyprus and Australia. Fifteen customers extended their existing contracts with BigChange, including a major city council in the North of England, where 1,500 employees use BigChange’s software as part of their day-to-day operations.

Richard Warley, Chief Executive Officer at BigChange, commented: “BigChange is growing fast despite a challenging economic environment because field-service organisations are turning to technology to improve their productivity, customer satisfaction and profit margins. We are investing heavily in new features and functionality to give customers the tools they need to be more efficient and successful.”

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