ISS has announced further changes to support its strategic ambitions and the execution of the OneISS strategy that was launched almost one year ago.
The global workplace experience and facility management company says changes to the organisation and business structures reflect the initial success of creating a focused governance on the business and customers while maintaining a strong collaboration between group functions and local subsidiaries.
The Europe region, which has been managed as one region, will be organised and managed as two regions: Northern Europe – consisting of Denmark, Norway, Sweden, Finland, Netherlands, Belgium & Luxembourg (Belux), Poland and Lithuania (PoBa) and Central and Southern Europe – consisting of France, Switzerland, Austria, Italy, Spain and Turkey.
Pierre-Francois Riolacci, CEO of ISS Europe and Member of the Executive Group Management Board of ISS A/S registered with the Danish Business Authority, will leave the company to take up a new position outside ISS.
Going forward the Executive Group Management Board of ISS will consist of Jacob Aarup-Andersen, Group CEO, and Kasper Fangel, Group CFO.
Germany will be managed as a separate country organisation reporting directly to Group COO, Troels Bjerg.
Carl-Fredrik Bjor, currently Country Manager for ISS Norway, has been appointed CEO, Northern Europe and member of the Executive Group Management.
Celia Liu, currently CEO, Strategic Transformation, has been appointed CEO, Central and Southern Europe. She will continue as member of the Executive Group Management. The overall responsibility for Strategic Transformation will be transferred to the Group CFO function.
All changes are effective 1 January 2022.
To further strengthen the strategic focus on Global Key Accounts, an external candidate has been recruited as CEO, Global Key Accounts and member of the Executive Group Management. The person will commence in the role no later than 1 July 2022.
Jacob Aarup-Andersen, Group CEO, ISS A/S, said: “Almost one year ago, we launched our new OneISS strategy. Since then, we have shown a strong ability to execute on our strategic ambitions while at the same time operate our business through a challenging period. Now, we take the next step in our strategic journey, and I would like to thank Pierre-Francois Riolacci for his contribution to ISS. With the announced changes, I am confident that we can continue to build a stronger, simpler and closer ISS that will deliver the best possible integrated facility management services for our customers.”