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IWFM announces Impact Awards finalists 2021

The Institute of Workplace and Facilities Management (IWFM) has announced the finalists of its IWFM Impact Awards 2021.

The awards underline the impact the profession has on the organisations it serves and to celebrate the people, processes and products making a daily difference to the workplace experiences of millions.

The overall winners will be announced on Monday 11 October 2021 at JW Marriott Grosvenor House London.

Finalists for the IWFM Impact Awards 2021:

Workplace Experience: Office / Corporate Environment

  • Windermere House – United Utilities Customer Contact Centre, EMCOR UK
  • PRA Health Sciences (Real Estate team) – Swansea Office
  • Workplace Experience Programme, Sodexo and AstraZeneca Partnership

Workplace Experience: Non-0ffice / Corporate Environment

  • Operation Francoise – the critical installation of a 2nd VIE Oxygen plant to meet Covid19 extraordinary patient clinical needs, Dartford & Gravesham NHS Trust
  • Restorative Workplace, Mitie
  • Village, Sodexo
  • Site Improvement Programme (SIP), Virgin Media

Positive Climate Action
Sponsored by: NG Bailey

  • Direct Line Group Property Team
  • ISS leading TSB’s Net-Zero Programme
  • Plan Zero, Mitie
  • Sodexo Plastics Reduction Project

Social Value
Sponsored by: 14forty

  • Feeding Communities Winter/Spring Initiative, Barings
  • Inclusive Futures with Andron Facilities Management
  • Jointforces, ISS Facility Services UK
  • Delivering social value in the commercial property sector, Oaksure Property Services

Sponsored by: Thomson FM

  • OneWorkplace – Our Health & Wellbeing Programme (2020), CBRE
  • Wellbeing at Mitie
  • Melissa Jordan, Sodexo Customer Experience Manager
  • Sodexo Counselling Service supports frontline wellbeing

Diversity Initiative

Winner to be announced at the Awards ceremony

Sponsored by: Kier Places

  • Evolve: A global partnership between Barclays and ISS
  • CBRE and BT Workplace Alliance
  • Foreign Commonwealth and Development Office, Asia Pacific Generation 2
  • Permanent Joint Operating Bases, Infrastructure Service Provider (PJOB ISP) Cyprus, Gibraltar, Falkland Island and Ascension Islands, Mitie

Product or Service Development

  • FM Building Buddies, Edge Hill University
  • Northumbria Healthcare Manufacturing and Innovation Hub, Northumbria Healthcare Facilities Management
  • Paper Round partners with Vegware to launch a large-scale commercial compostables service


  • One Curzon Street – Avison Young and Omni Telemetry in partnership with Astrea Asset Management
  • Data and Analytics to support campus reopening – Buro Happold Analytics
  • ISS ServicePoint – a technology solution for better patient care
  • Mozaic, Mitie
  • Ask Archie, NatWest Workplace Service Centre, Property Services
  • Savortex

Team of the Year: Private Sector
Sponsored by: PTSG

  • Barings Corporate Services
  • 10 Fenchurch Avenue Security Team, Bidvest Noonan
  • Francis Crick Institute Hard FM, CBRE
  • Churchill at Meadowhall
  • Entertainment Team, Emaar Facilities Management
  • Mitie NPS Team
  • OCS at Collins Aerospace
  • Optimum Group Services Technical Team

Team of the Year: Non-private sector
Sponsored by: PTSG

  • Royal Derby Hospital Portering Team, ISS Facility Services UK
  • Livingston, Mears Facilities Management (part of Mears Group Plc)
  • Merseyside team, VINCI Facilities
  • NHS Property Services Facilities Management Team

Newcomer of the Year

Winner to be announced at the Awards ceremony

Account Manager of the Year

  • Moses Ayoola, Business Director (Hard and Soft FM), Sodexo & Queen’s Hospital, Romford
  • Tamara Cruickshanks, Account Manager, Atalian Servest
  • Neil Quinn, Cluster Account Manager, Sodexo
  • Vinny Singh, Account Manager – Midlands, Bidvest Noonan
  • Michelle Stansfield, Regional Director, Mears Facilities Management (part of Mears Group)

FMJ and Grundon Waste Management have launched the 2021 waste and recycling management survey. It’s the fourth year for the annual appraisal of how FMs manage their waste and recycling activities and one which marks an unprecedented period of disruption to services due to the pandemic.

In order to understand how FMs have navigated their way through the last year and their plans for meeting stringent waste and recycling targets we’ve posed a series of questions – aided by the advice and experience of our editorial steering committee.

The results of the 2021 survey will be published in FMJ magazine and form the basis of a white paper co-written by FMJ and the experts at Grundon on how to approach waste and recycling strategies.

To take part in the survey click here.


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