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Multi-service contract win for Q3

Q3 has won a three-year, integrated FM contract with health and employability specialist Maximus, covering over 280 locations across the UK.

Maximus is a specialist service organisation that works with public and private sector clients, assisting individuals into employment, providing access to support, and helping people remain healthy in their workplace and community.

This is a first-generation outsourcing programme and will see Q3 implementing a dedicated, self-service help desk and cutting-edge CAFM system to support the needs of this diverse organisation.

Commenting on the contract award, Richard Piggin, Facilities Management Director at Maximus, said: “Maximus operates nationally across 280 locations, and we feel with Q3 we have found a facilities provider that can support our needs. It was important to engage an FM supplier that aligned with our cultural and social values and provided a bespoke solution that supported and enhanced our daily activities.”

Martyn Freeman, CEO of Q3, said: “We are delighted that Q3 is able to work with such a like-minded organisation as Maximus, and look forward to a long and successful relationship.”

The contract comes with an option to extend for two years.

Webinar: How to control the flow of people and parcels through your facility – 23 November at 11am

According to Pitney Bowes Parcel Shipping Index, worldwide parcel volume is likely to double in the next five years, with the UK showing the highest increase in carrier revenue of all 13 countries in the Index.

Alongside a huge uptake in the volume of parcel volume and spend, post pandemic, the adoption of hybrid working patterns means that FMs need to find ways to enable staff to book / host collaborative meetings in available workspaces and to find desk, office and parking spaces by utilising automation and data capture to enable site governance.

Yet a recent survey by FMJ in partnership with Pitney Bowes found that 20 per cent of recipients are still using manual paper-based visitor systems, which doesn’t fit with their top priority – to maintain a safe and operational environment.

This overwhelming reliance on paper-based systems is causing many respondents bottlenecks, resulting in a lack of efficiently in logging and tracking packages and people coming into the organisation.

In this webinar, Gary Abbott Director of Business Development and Stuart Bushaway, Head of Dealers Operations and FM Relationships at Pitney Bowes will outline the main findings of the two surveys and what this could mean for FMs, followed by a discussion, chaired by FMJ Editor Sara Bean with a panel of thought leaders into the solutions available to meet these challenges.

Register for the webinar here.

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