Data insight is the foundation of successful marketing. From data cleansing to profiling, segmentation and management, we’ll help you to gain clear insight into your customer base. Accurate and reliable data enables you to understand your customers, their preferences and ...

With most of us WFH (Working from Home), Jo Sutherland, MD of Magenta Associates and IFMA UK Director offers some useful tips on maintaining good communications with colleagues and continuing our self-development The Coronavirus outbreak has been described as a ...

One of the most difficult aspects in dealing with the COVID-19 crisis is communicating with those affected. At this time, field service businesses are engaging in difficult conversations with office staff and field staff. Whether your business is deemed an ...

For FM service providers with large dispersed workforces, staying in contact can be a problem. FM communications specialist Cathy Hayward finds out how different vendors keep in touch with their people The FM sector employs roughly 10 per cent of ...