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Communications

Vilicom delivers UKs first off-shore Open RAN (oRAN) private network for Vestas in Moray East wind farm

An all-new cloud-native private network is a first for a UK offshore wind farm – It will function as a voice and broadband communications network for up to 500 people, plus hundreds of devices and critical technologies needed during the ...

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National survey finds business switchboards have fallen short during pandemic

Two thirds of UK businesses expect call volumes to increase once more staff return to offices and the economy reopens, yet research by outsourced communications provider, Moneypenny, reveals that they’ve struggled to manage their switchboards throughout the pandemic – failing ...

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Webinar: How communication tech is the backbone to a successful flexible workplace

During the pandemic the switch to home working has seen a revolution in working habits. Even as people begin to return to the workplace, it’s most likely to be in a hybrid home/office form. So as working patterns change, so ...

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Not enough being done to reduce call waiting times ‘due to Covid’ finds survey

UK businesses that attribute long call waiting times to ‘unprecedented demand due to Covid’ are leaving customers unimpressed, according to new research. The survey of 1000 people by outsourced comms company Moneypenny reveals that 85 per cent of people believe ...

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Magenta launches guide to communicating workplace change

Communications agency for the built environment, Magenta Associates, has launched a guide to help businesses to communicate better during workplace change, as many businesses formalise their planning for the return to the office. The guide, which is freely available to ...

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New study reveals lockdown is improving communication and productivity

Businesses and workers have had to find a new normal during the lockdown, with many businesses having to furlough staff or transition to a completely remote team. A new study, by outsourced communications provider, Moneypenny looked at how businesses are ...

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Communicating with furloughed employees in the FM sector

Communications experts in the built environment, Magenta Associates, has published a guide to communicating with furloughed employees. Prior to Chancellor Rishi Sunak’s launch in March of the Government’s Coronavirus Job Retention Scheme, many had never used the word furlough before. ...

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5 tips for communicating with field service staff during crisis

One of the most difficult aspects in dealing with the COVID-19 crisis is communicating with those affected. At this time, field service businesses are engaging in difficult conversations with office staff and field staff. Whether your business is deemed an ...

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Magenta publishes guide on communicating with remote teams

To support organisations communicating with remote workers during the COVID-19 outbreak, communications agency for the built environment, Magenta, has launched an informative guide. The guide follows the Government recommendation that people work from home wherever possible and includes top tips ...

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Lost in translation

For FM service providers with large dispersed workforces, staying in contact can be a problem. FM communications specialist Cathy Hayward finds out how different vendors keep in touch with their people The FM sector employs roughly 10 per cent of ...

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