The employee-owned communications consultancy has published its inaugural Impact Report, which shares key achievements over the past year and outlines the company’s plans for continued improvement in social and environmental impact. The report introduces Magenta’s ‘Communication for Good’ framework, built ...

With employees working a much broader range of hours, in different ways and increasingly from different work settings and locations, the way businesses handle calls has changed finds Helen Strother Call-handling can present various operational challenges. They need the technology ...

The communications specialist for progressive organisations has set up an Employee Ownership Trust which owns the majority of the business. The trust will be led by five trustees to ensure the management team is running the business in the best ...

FMJ recently held a Webinar in partnership with frontline training platform Lingio to discuss how frontline workers, such as cleaners, security and maintenance staff can be better supported in their jobs with the use of digital tech. The panel, which ...

Radiotek is delighted to announce that on 1st June 2023 the business became a brand of the global player in critical communications systems, CSE Crosscom. Radiotek, the leader in two-way radio specialises in the event and music industries, will now ...

Magenta Associates, the communications specialist for the built environment, has reported significant growth in 2022/23 (20%) and 2021/22 (32%), along with a series of new architecture, design and construction contract wins, and several of its existing clients confirming that they ...

PR company Tillymint Communications scooped a cluster of wins at the Chartered Institute of Public Relations (CIPR) PRide Awards – including one which highlighted the benefits and achievements of the Automatic Door Suppliers Association (ADSA). Tillymint Communications won: • Best ...

Research from Moneypenny and Censuswide reveals that three quarters of consumers say that a good call experience is a powerful customer service differentiator. Despite this, companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t being ...

CSE Chatterbox is delighted to announce that with effect from Friday 4th November 2022, CSE Chatterbox will be aligning with the global brand to become CSE Crosscom www.csecrosscom.co.uk In addition, CSE Crosscom, the recognised critical communications leaders throughout the Asia ...

Amid ongoing technological change and the global upheaval brought about by Covid, one tool has proven itself to be a stalwart in the world of communications – the phone. According to new research from Moneypenny and Censuswide, when it comes ...