The Advisory, Conciliation and Arbitration Service (Acas) has launched a new transformative five-year strategy as polling revealed over two in five workers say workplace conflict is rising, with pay, working patterns, and capability and performance now among the top causes. ...

Against the backdrop of soaring rates of abuse and attacks on customer facing staff, People 1st International has launched the ‘WorldHost Dealing with Conflict’ training programme, designed to equip customer-facing staff, including shop workers, waiters, security guards and receptionists, with ...