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Bosses behaving badly

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We are often told how important it is to provide timely and constructive feedback to people. However, what tips do you have for providing feedback to your boss when they are behaving in a way that you find unhelpful or ...

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Lessons learned

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Robert Snook, director and general manager at Portakabin, looks at how a secondary school devastated in the Cumbria floods successfully minimised the impact on education provision and shares some of the lessons learned Unprecedented flooding across Cumbria was caused by ...

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International FM recruitment

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As a European facilities management (FM) provider working with FM partners throughout Europe, we regularly discuss the challenge of recruitment. With the UK excelling in the facilities management space, rightly positioning FM as a vital service in the smooth running ...

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The Internet of Things

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A significant proportion of the support services sector is characterised by people undertaking regular, scheduled maintenance visits driven by fear that something might be about to go wrong. But what if you could predict that a part is about to ...

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Don’t overlook the importance of front-of-house

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David Ward of Ward Belgravia looks at the rise of third party front-of-house delivery in a fluid business world where flexibility is essential With uncertainty over the future of the United Kingdom in the EU, and with rumblings of another ...

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Floored it

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The workplace is very different to what it used to be 30 years ago or more, with advances in technology stimulating new ways of working; and an increasing focus on employees’ motivation and well-being heavily contributing to office design. Conversely, ...

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Are we pants at working smart?

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This summer’s Smartworking Summit saw thought-leaders and top industry professionals come together to explore the positive impacts ‘Smart Working’ can have on the workplace. Now in its 14th year, Quora Consulting’s quarterly summits deliver an innovative schedule of discussions that ...

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Facilities Show 2016: London draws the crowd again

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With the dust settling on another fantastic edition of the Facilities Show, FMJ looks back on three days of inspiration, insight and innovation at the ExCel in London This year was the 18th incarnation of the Facilities show, the third ...

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The Italian job

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It was an inauspicious start to a conference. Just days before delegates starting gathering in Milan for EFMC2016, the International Facility Management Association announced that through it’s partnership with the Royal Institution of Chartered Surveyors, it would be bringing its ...

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Five key factors in getting the best from employees

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By: Kath Fontana, managing director, ISS Technical Services Facilities management is essentially a service oriented industry. A solid service-led ethos provides the backbone to our technical and professional excellence. Whether FM is in-house or outsourced, it’s our responsibility to work ...

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