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ISS and Deutsche Telekom reach settlement agreement and extend partnership until end of 2035

ISS has announced it has reached a settlement agreement regarding the contractual disagreements between ISS and Deutsche Telekom AG as referred to in the ISS 2025 Annual Report.

The agreement, says ISS, marks a positive resolution of the past dispute between the parties and reflects a shared commitment to moving forward with a strengthened partnership.

As a sign of the renewed collaboration and long-term commitment, the parties have agreed to extend and amend the existing contract until the end of 2035.

The partnership will continue to build on the strengths of both organisations, supported by targeted investments, close collaboration, and a shared focus on enhancing workplace experiences, digital solutions, and innovation.

Kasper Fangel, Group CEO of ISS said: “This agreement marks an important step forward for our collaboration with Deutsche Telekom and creates a strong foundation for the future. Deutsche Telekom is a key customer and strategic partner for ISS, and this agreement and extension of our partnership highlights our continued commitment to strengthening and growing our relationship going forward.”

Rainer Hoff, Senior Vice President Group Real Estate at Deutsche Telekom AG commented: “We are pleased to have reached an agreement with ISS, creating a strong foundation for our continued collaboration. Our partnership is based on a shared ambition to deliver outstanding services for our customers through industry leading operational excellence, innovation, cost efficiency, and the targeted use of AI-driven solutions and smart building technologies. This agreement provides a renewed basis for further strengthening our partnership and pursuing future opportunities that benefit both parties.”

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