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Corps Monitoring, a division of certified Social Enterprise, Corps Security, has bolstered its management team in Glasgow with the appointment of Andy Mounsey as Monitoring Technical Director and the promotion of Ross Doolan to Monitoring Control Room Manager.
Mounsey brings with him a wealth of experience, having served as Operations Manager at Orbis Protect for the past 14 years. His responsibilities included overseeing the Alarm Receiving Centre (ARC) and supporting the integration of new products and technologies. With 18 years in the security industry, Mounsey says his decision to join Corps was motivated by the unique opportunity the company presented.
He commented: “I could see so much potential for growth in monitoring and to make the most of the excellent facility in Glasgow. Corps’ values and ethos clearly demonstrate what is important to the business and I was immediately attracted by the team’s principles and its focus on delivering the best possible service to clients.”
As Monitoring Technical Director, Mounsey will be working to maximise the potential of the NSI Gold Cat II accredited Corps Monitoring Centre (CMC) in Glasgow. As part of his role, he will be responsible for exploring new avenues and technologies, and use his experience to support and develop the team in the ARC.
Doolan, who has been with Corps for almost six years, has steadily risen through the ranks. Starting as a CCTV Operator in 2018, he has since held roles such as Engineering Support, Technical Administrator, and now Monitoring Control Room Manager.
In his new role, Doolan will take on responsibility for supporting the team of operators in the ARC, while ensuring the correct handling of alarms in line with NSI guidelines and meeting customer needs at all times.
Following his promotion, Doolan said: “I am incredibly proud to be leading the Monitoring Control Room team. Since joining Corps, I have felt like I belong to a family, and not just a business. In Corps, you are not ‘just a number,’ but instead, you’re able to build great relationships with colleagues and clients. It helps us work to the same goal: delivering a critical service to the highest possible standards and being indispensable to our clients.”
Corps Monitoring provides 24/7, 365 day CCTV, fire and alarm monitoring, personal protection services, key holding and more from its ARC in Glasgow.
