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Double win for Macro at Surrey County Council

Macro has signed two contracts with Surrey County Council (SCC) for the delivery of hard and soft FM services to more than 600 buildings across the county.

The contract for hard services will run for a minimum of five years until 2028, with the option of a five-year extension. Services include asset management, planned maintenance, reactive repairs, helpdesk, utilities management, and strategic decarbonisation services, and also includes the management of the Council’s minor capital projects framework.

The three-year soft services contract, which will run until 2026, and comes with an optional two-year extension, includes cleaning, security, waste management, and landscaping.

Both organisations have responsible business at their heart. The responsibilities Macro hold under the new contracts will make critical contributions towards the SCC’s net zero estate target (as part of ‘Surrey’s Greener Future’) and significant improvements in SCC service customer experience across its estate.

The contracts will also provide further social value in the area through local job retention and job creation. A target has been defined in the contracts for 70 per cent of the supply chain used to deliver the contracts must be local businesses, and 90 per cent of roles on the contracts being delivered by Surrey residents.

Ross Abbate, CEO of Macro, said: “We are delighted to have been awarded these contracts to provide hard and soft facilities management services for Surrey County Council. We are proud to contribute to the creation of employment opportunities and small business growth, as well as to meeting the Council’s sustainability goals as part of these contracts.

“Having been appointed on two contracts simultaneously shows the quality of service that Macro is able to provide, bringing our global experience in the commercial world to benefit the public sector in local communities. We are committed to supporting the Council so that it can continue to enhance its services to local people, people who work in Surrey and visitors to the region.” 

Councillor Natalie Bramhall, Surrey County Council Cabinet member for Property, Waste & Infrastructure, said: “The contracts with Macro will make the way we deliver facilities management much more innovative, while providing significant financial efficiencies. Macro is contracted to put the Council’s Net Zero Carbon targets at the heart of delivery and implement our sustainability objectives. We are pleased that Macro will provide over £10 million of Social Value in support of our ‘No One Left Behind’ ambition and support Surrey residents and the local economy by using a range of local sub-contractors based in the county.” 

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