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Going for Gold

The biennial Kimberly-Clark Professional Golden Service Awards provides an opportunity for FM and contract cleaning companies and in-house cleaning teams to showcase their exceptional cleaning standards

Kimberly-Clark Professional is committed to driving high standards in the washroom and believe that every workplace should be an exceptional workplace. The Golden Service Awards were set up to recognise excellence and support the continual raising of cleaning standards, which will be showcased at a prestigious London event taking place on Wednesday 4 March 2020 at the Park Lane Hilton, London.

There are 17 different categories to enter, including best cleaned premises in healthcare, offices, education and retail. The awards are judged independently by the British Institute of Cleaning Science (BICSc), which will oversee a process beginning in November with the paper judging stage. Site visits will take place in November and December, managed by BICSc to ensure uniformity and fairness.

A new diversity category has been announced in recognition of a changing society where inclusion is encouraged, recognising individual differences as both important and equal. It joins two other new categories for 2020: best innovation and best small business.

The awards opened on 20 May, with a call to the facilities and cleaning industries for entries that demonstrate the best in raising cleaning standards. The deadline for entries is 27 September. For more information about categories, criteria and how to enter, go to www.goldenserviceawards.co.uk/

There are six new sponsors for the 2020 awards, led by gold sponsor CHSA (Cleaning & Hygiene Suppliers Association). The CHSA represents the major manufacturers and distributors of cleaning and hygiene products in the UK ‘away from home’ market. Stephen Harrison, CHSA chairman and MD of Harrison Wipes, says: “With a reputation across the industry for celebrating the excellence of cleaning operatives and teams, the Golden Service Awards is an important cross-industry event.”

He adds: “Our members supply the contract cleaners and in-house cleaning teams whose professionalism will be celebrated at the awards. Sponsoring gives us the chance to shine a light on our commitment to standards brought to life through our accreditation schemes, each of which is underpinned by a rigorous process of independent inspection. Our standards, your guarantee.”

The two new silver sponsors are hygiene and cleaning specialists Kärcher and Bunzl Cleaning & Hygiene Supplies. New bronze sponsors include Truvox International, supplier of commercial and industrial floorcare, and InnuScience, specialist in biotechnology cleaning products.

They join the British Cleaning Council (BCC). Kimberly-Clark Professional also recognises the support of the CSSA (Cleaning and Support Services Association), which is helping to promote the awards across the industry, as is media patner FMJ.

Previous winners of the awards include Mitie, Derrycourt Cleaning Specialists, ISS, Principle Cleaning, Julius Rutherfoord, Vinci Facilities, Intu, The Exclusive Services Group, Cleanology, Sodexo and ABM Group UK.

One of the biggest winners at the 2018 awards was Derrycourt, who took home a number of awards including best cleaned premises (healthcare establishment with fewer than 250 beds), for its efforts at Temple Street Children’s University Hospital, and best cleaned premises (hospitality). It also claimed the award for industry training for the outstanding work taking place at its Dublin training centre, while one of its operatives, Alberto Del Rosario, scooped the award for cleaning operative of the year.

Ann O’Hanlon, Derrycourt Managing Director, said at the time: “We were absolutely delighted to have received the recognition from the Golden Service Awards for these categories. To be benchmarked with peers within the industry gives Derrycourt and its clients the reassurance that we are providing a first-class service.”

The standard of entries to the 2018 awards was particularly high, prompting the judges to introduce a highly commended award.

“We are thrilled to be hosting the Kimberly-Clark Professional Golden Service Awards once again, and the exciting new categories are added
to reflect both a changing industry and society,” says Steve Jones, General Manager UK & Ireland, Kimberly-Clark Professional. “We welcome entries from both small and large companies who have achievements and success stories they want to tell, and we want to hear about the people who excel in your organisation.

“Our industry is fast moving and exciting, and we are looking forward to hearing about the latest achievements of excellence.”

2020 Kimberly-Clark Professional Golden Service Awards categories

1. Healthcare establishment with fewer than 250 beds
(hospitals and other healthcare establishments)

2. Healthcare establishment with more than 250 beds
(hospitals and other healthcare establishments)

3. Office areas below 250,000 sq ft
(either all or part of a building)

4. Office areas above 250,000 sq ft, sponsored by Tomorrow’s Cleaning
(either all or part of a building)

5. Large education establishment
(schools, universities and colleges with more than 10 teaching areas)

6. Small education establishment
(schools and colleges with fewer than 10 teaching areas, ideal for primary schools)

7. Individual retail establishment
(department stores and supermarkets)

8. Shopping mall or areas with more than one shop or department store, sponsored by Truvox

9. Manufacturing facilities, sponsored by Kärcher
(factories across all sectors, including food, processing plants and power stations)

10. Hospitality award, sponsored by the CHSA
(hotels, restaurants, catering and leisure outlets, venues and destinations)

11. Environmental awareness award, sponsored by Facilities Management Journal (FMJ)
(companies that have taken significant steps in their responsibility for the environment)

12. Industry training award, sponsored by BICSc
(cleaning service companies with excellent innovative training strategies that give consideration to national training policy)

13. New for 2020: Small cleaning company, sponsored by Cleaning Matters
(contract cleaning or FM companies with a turnover of £10 million or under)

14. New for 2020: Best innovation, sponsored by InnuScience

15. New for 2020: The diversity award
(companies, teams or individuals who have helped towards the progression of diversity in the workplace)

16. Site supervisor of the year, sponsored by the British Cleaning Council
(excellent performance by a site supervisor. The candidate will be a site supervisor at a building nominated in categories 1-10)

17. Cleaning operative of the year, sponsored by Bunzl
(excellent performance by a cleaning operative. The candidate will be a cleaning operative at a building nominated in categories 1-10)

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