FMJ Facilities Management magazine providing industry-specific intelligence to FM and property professionals
Specialist provider of tailored guest services, Portico, has launched an online concierge service, Portico Lifestyle.
The Portico Lifestyle platform provides access to a curated range of products and experiences and is free to use for all customers and clients of Portico.
The online platform allows users to access all the services you would expect from a top hotel concierge in just a few clicks. Portico customers can order from a carefully selected range of gifting products, as well as an extensive range of theatre, live music and top London attractions. It also provides access to a booking service for select restaurant partners allowing users to plan an entire evening on a single website.
Portico’s Lifestyle concierge offers:
- At home dining experiences
- Gift solutions
- Tickets for events
- Experiences
- Exclusive offers and deals
Richard O’Keefe, Business Development Manager for Portico commented: “With so many people now starting to take their first steps back to the office, we’ve been working with clients to try and make their return more welcoming. The Portico Lifestyle concierge service is designed specifically for our customers who could spend hours researching and choosing restaurants, activities and gifts. This online platform provides a quality assured alternative that they can access quickly and easily.”
“Customer engagement” has become a buzzword in the facilities management sector. Typically, it’s talked about as something radical and transformative – which can make it sound expensive, intimidating and overwhelming.
While customer engagement can be transformative for service providers, it isn’t out of reach. It’s the surprisingly simple secret ingredient in your recipe for standing out, streamlining operations and satisfying everyone involved.
Localz has produced a free eBook explaining how you can make the last mile, and the entire day of service, awesome.
To download the eBook click here.
