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Tag Archives: outsourcing

Webinar: Outsourcing to help win the race for talent

There are over one million positions lying vacant in the UK job market – the most since records began. With recruitment potentially taking months, this places even more pressure on existing staff to ‘pick up the slack’ and on FMs ...

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New guide reveals secret to improving empathy in customer care

A guide has been launched to help businesses put empathy at the heart of customer care practices and ensure that clients and customers benefit from the power of human connection. Leading outsourced communications provider Moneypenny has compiled the free guide ...

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VestedUK launches to the FM and hospitality sectors

VestedUK, a new organisation spearheading the Vested contracting model has launched, which will offer support to facilities management and hospitality businesses, and those looking to work in a more collaborative way with their supply chain or service provider. A collaboration ...

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AI, smart home-working and bespoke outsourcing capabilities: The top tech predictions for 2021

Technology has been our saviour this year, allowing us to continue to work and communicate, never mind contributing to the swift creation of a pandemic vaccine. But what does 2021 have in store? Pete Hanlon, Chief Technology Officer for Moneypenny ...

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UK FM market research: outsourcing is set to outperform the UK economy in 2020

A new report on the UK Facilities Management market from MTW Research concludes that outsourcing is set to outperform the UK economy in 2020, with 85 per cent of FM contractors having healthy finances despite the Covid-19 pandemic. Based on ...

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HMPPS fails to deliver savings by outsourcing FM services

The government is failing to provide and maintain safe, secure and decent prisons and its flagship initiatives to address this have not delivered, according to a new National Audit Office (NAO) report. More than 40 per cent of inspected prisons ...

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Game of risk

A recent survey by FMJ and FM company Salisbury Group found that the vast majority of FMs see risk management as a key part of their role. We brought together a group of client-side FMs under Chatham House rules to ...

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Insourcing vs outsourcing debate: What’s best for business?

The insourcing of FM services is growing in popularity. The report ‘Rebuilding Capacity: The case for insourcing public contracts’ from the University of Liverpool, recommends it for providing service flexibility and the ability to allocate resources where they are needed. ...

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The future is smart for facilities management

Organisational transformation is big business these days as retail, commercial and other sectors recognise that changing and evolving is key to their sustainability. It’s easy to focus on sectors like retail where there is a more obvious shift to new ...

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A call to arms

The RICS Integrated Property Services Conference 2019, which took place in London on 1 July, focused on how to build trust in the facilities management profession With a change in name from ‘Strategic FM Conference’ to ‘Integrated Property Services Conference’, ...

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