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Tag Archives: service quality

New report publishes urgent recommendations to raise public sector productivity

A report from the Productivity Institute, a UK-wide research organisation based at Alliance Manchester Business School, outlines urgent recommendations to raise public sector productivity, as a critical driver for economic growth in the UK. The report highlights how the public ...

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Four days for FM?

As new trials of the four-day work week are launched in the UK, Hannah Jackson of Henley Training asks, is this style of working beneficial for the FM sector? Over the last few years, enthusiasm for switching to a four-day ...

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Quality of service underpins resilience for office working

While lockdown has seen offices close and brought tough times for many businesses, Dominic Ponniah – CEO of London-based Cleanology – says new contract wins show important trends for the future.  “Cleaning contractors gain valuable insight into the health and wellbeing of ...

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