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Author Archives: Sarah OBeirne

The Internet of Things

A significant proportion of the support services sector is characterised by people undertaking regular, scheduled maintenance visits driven by fear that something might be about to go wrong. But what if you could predict that a part is about to ...

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Don’t overlook the importance of front-of-house

David Ward of Ward Belgravia looks at the rise of third party front-of-house delivery in a fluid business world where flexibility is essential With uncertainty over the future of the United Kingdom in the EU, and with rumblings of another ...

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Floored it

The workplace is very different to what it used to be 30 years ago or more, with advances in technology stimulating new ways of working; and an increasing focus on employees’ motivation and well-being heavily contributing to office design. Conversely, ...

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Are we pants at working smart?

This summer’s Smartworking Summit saw thought-leaders and top industry professionals come together to explore the positive impacts ‘Smart Working’ can have on the workplace. Now in its 14th year, Quora Consulting’s quarterly summits deliver an innovative schedule of discussions that ...

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Facilities Show 2016: London draws the crowd again

With the dust settling on another fantastic edition of the Facilities Show, FMJ looks back on three days of inspiration, insight and innovation at the ExCel in London This year was the 18th incarnation of the Facilities show, the third ...

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The Italian job

It was an inauspicious start to a conference. Just days before delegates starting gathering in Milan for EFMC2016, the International Facility Management Association announced that through it’s partnership with the Royal Institution of Chartered Surveyors, it would be bringing its ...

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Five key factors in getting the best from employees

By: Kath Fontana, managing director, ISS Technical Services Facilities management is essentially a service oriented industry. A solid service-led ethos provides the backbone to our technical and professional excellence. Whether FM is in-house or outsourced, it’s our responsibility to work ...

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Getting ready for the ‘Gig Workers’

By: Stephanie Hamilton, managing director, ISS Food & Hospitality Generation Z refers to those born in the late 90’s and ‘noughties’. They are the ‘swipe, don’t type’ technology users, they find the 3D screens in the film ‘Minority Report’ dated ...

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Reinventing the wheel

This month Martyn Freeman’s blog looks at whether the FM industry has become too set in its ways. I greatly enjoyed the ‘ThinkFM’ conference, which examined the impact of facilities management on productivity. One of many excellent speakers was Simon Carter ...

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Career Ladder talks to Channel 4’s workspace and facilities manager

Q: What was your first ever job? My first ever job was as a silver-service waitress at weddings in a local hotel. I really enjoyed it until I spilt some gravy on a mother of the bride’s hat at the ...

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