Guest Services

The specialist provider of tailored guest services has achieved its strongest growth in the company’s history in 2022 having secured a total of 16 new contracts comprising over 100 locations throughout the UK. Portico’s most recent contact win saw mobilisation ...

The specialist provider of tailored guest services has launched Portico Pulse, a comprehensive online-directory of more than 300 value-add experiences from local businesses, which Portico says will help transform communal workspaces into a hive of activity, elevating office occupancy and ...

A former senior leader at Portico has launched Amplify – a new front-of-house guest service brand offering reception, switchboard, reservations, events, and technical services. Aimed primarily at the business and industry sector, the Amplify business has launched its package of front ...

The specialist service provider for tailored guest experiences has appointed Rachel Nolan as Operations Manager to help on-site teams to grow and develop, as well as support Portico’s guest services teams to deliver the best guest experience. Nolan brings years ...

The specialist provider of high quality, tailored guest services, has been appointed to provide a suite of bespoke guest services at the prestigiously located Knightsbridge Gate development in London. The luxury mixed-use building which consists of 15 new apartments, up ...

Specialist provider of tailored guest services, Portico, has launched an online concierge service, Portico Lifestyle. The Portico Lifestyle platform provides access to a curated range of products and experiences and is free to use for all customers and clients of ...

Bianca Angelico, Director of new guest services provider On Verve tells Sara Bean why it’s important to create an experience designed to meet both guests and employees needs Over the past 18 months, workers have reflected on their pre-COVID work ...

The specialist provider of high quality, tailored guest services has launched a new white paper which explores the role of floor captains as part of the guest services offering and discusses the key elements of the role and the value it brings ...

Rapport, Compass Group UK & Ireland’s specialist provider of guest services, has appointed Dirk Talsma as its new Managing Director. Talsma will take over the role from current MD, Greg Mace, who is stepping down at the end of July. Matthew Thomas, ...

Q: What first attracted you to working in FM, did you have much awareness of the profession? I applied for a job at a local airport and began working at the check-in desk. From there, I moved into a role ...