Bianca Angelico, Director of new guest services provider On Verve tells Sara Bean why it’s important to create an experience designed to meet both guests and employees needs Over the past 18 months, workers have reflected on their pre-COVID work ...

Q: What first attracted you to working in FM, did you have much awareness of the profession? I applied for a job at a local airport and began working at the check-in desk. From there, I moved into a role ...