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Last-mile customer engagement isn’t out of reach

“Customer engagement” has become a buzzword in the facilities management sector. Typically, it’s talked about as something radical and transformative – which can make it sound expensive, intimidating and overwhelming. While customer engagement can be transformative for service providers, it ...

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Bellrock awarded place on CCS Estate Management Services framework

Bellrock Property & Facilities Management has been named as a supplier on Crown Commercial Service’s Estate Management Services (EMS) framework. The EMS framework, organised by Crown Commercial Service (CCS), is available to all UK public sector bodies offering a broad ...

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Nearly two thirds of FM still use spreadsheets to manage estates finds Idox survey

Facilities managers understand the value of innovative tech but 62 per cent remain tied to spreadsheets, according to a new survey from Idox, a leading developer of specialist Computer-aided Facility Management (CAFM) software. The new research identifies how Facilities Management ...

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BaxterStorey launches Hapi app 

The independent hospitality food service provider has launched a wellbeing and engagement app designed to support its UK-wide workforce. The Hapi app, which was piloted during the pandemic period to provide better support to team members, aims to improve employee ...

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CIBSE issues new air cleaning guidance

The Chartered Institution of Building Services Engineers (CIBSE) has released two new pieces of guidance on reducing Covid-19 transmission through ventilation and air cleaning technologies.  The new guidance reinforces CIBSE’s message that good ventilation is essential to reduce occupants’ exposure ...

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Principle in London Bridge City win

Principle Cleaning Services has secured a three-year cleaning and window cleaning contract with London Bridge City. Under the terms of the deal, Principle will provide a 24/7 cleaning operation across the iconic, 21.5 acre estate, using a dedicated workforce to ...

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Vital Energi wins deal to help the City of London in drive towards net zero

The City of London Corporation has awarded Vital Energi with a contract which will guarantee energy savings of over £480,000 a year and carbon savings of over 1,000 tonnes a year, helping the governing body of the Square Mile to take ...

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Shortlist for ECA Industry Awards 2020/21 revealed

A shortlist of 32 leading businesses from across the electrotechnical and engineering services sector have been chosen for this year’s prestigious ECA Industry Awards. Drawn from a highly competitive pool of entries, the successful organisations have been recognised for their ...

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Bouygues awarded TFM contract extension with City of London Academies Trust

Bouygues Energies & Services Solutions has successfully tendered to provide total facilities management services for the City of London Academies Trust (CoLAT). The three-year contract extension commences on 1 September 2021 and includes an increase in service offering to nine ...

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Built environment is not moving fast enough to decarbonise building stock

The latest annual sustainability report produced by RICS and World Built Environment Forum has revealed while the built environment is going in the right direction, it is still not moving fast enough to decarbonise building stock. The 2021 report, which ...

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