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Mitie explores facilities transformation in new podcast series

Mitie has launched its new podcast series ‘The Science of Service Podcast: Facilities Transformation’, which offers a behind the scenes look at the workplaces and facilities of some of Britain’s biggest brands.

Hosted by workplace and facilities management commentators, Ian Ellison and Chris Moriarty, who also host ‘The Workplace Geeks’ podcast, the series tells the story of an industry that has often gone unnoticed, as it embarks on a transformation to adapt to customer demands and new ways of working, creating the workplaces of the future.

In the first episode, Ellison and Moriarty join Mitie’s CEO, Phil Bentley, at its headquarters in The Shard to discuss the journey Mitie has been on, investing in technology and data-led decision-making to support its customers. In subsequent episodes, which will be released fortnightly, the hosts visit major workplaces and critical infrastructure around the country to spotlight the cutting-edge technology that is helping to create commute-worthy spaces, tackle climate change, provide hygienic spaces and respond to increasing security threats.

Across the series, listeners will hear from iconic British brands, as well as industry experts. This includes Professor Alison Wakefield, a researcher of retail security and policing, named one of the top 30 women in cyber security; Leigh Fyffe, who has helped to deliver forward-thinking spaces across Royal London’s estate, including its new state-of-the-art headquarters at 80 Fenchurch Street; and Matt Rogers, Head of UK Security for Eurostar, with over 25 years’ experience in the industry.

Cijo Joseph, Chief Technology and Information Officer, Mitie said: “What customers want and need from their facilities is changing. They are creating great places to work that are more secure, more hygienic and that support their net-zero ambitions. Innovation is at the centre of being able to support this evolution, so we’re excited to be working with the Workplace Geeks to share a unique look at what delivering facilities transformation really means.”

Podcast co-host, Moriarty added: “Going behind the curtains of the UK’s biggest facilities management business has been an eye-opening experience. We hear so much about technology these days, but it’s one thing to talk about it, and another to hear customers’ stories first-hand and see in action how, when combined with human expertise, technology is transforming lives.”

Eptura 2023 Workplace Index 

Over the past year, Eptura has used proprietary data and commissioned research to explore how business leaders can balance opposing demands.

In this final summary report on the state of the workplace in 2023, the global worktech leader looks at the key insights that will shape the world of work in 2024 and beyond.

For the Q4 edition of the 2023 Workplace Index, Eptura updated its proprietary data across four demands:

  • Freedom and Connection
  • Value creation and Cost Control
  • Flexibility and Certainty
  • CO2 Targets and Costs

To download the report click here.

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