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Tag Archives: outsourced communications

Webinar: Outsourcing to help win the race for talent

There are over one million positions lying vacant in the UK job market – the most since records began. With recruitment potentially taking months, this places even more pressure on existing staff to ‘pick up the slack’ and on FMs ...

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Moneypenny launches Microsoft Teams call integration to transform business communications

Leading outsourced communications provider, Moneypenny, has launched a world-first integration with Microsoft Teams to minimise interruptions for time-poor businesses, improve clients’ call experience and support new hybrid-work behaviours. The integration with Microsoft Teams enables incoming calls to business switchboards to ...

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Call volumes have dropped but your switchboard remains busy? Here’s why …

Organisations have had to manage volatility in demand over the last 21 months and facilities managers have been faced with totally new set of challenges. What’s more, the changing communications habits of both employees and consumers have added to the ...

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Moneypenny partners with WORKTECH Academy to create insights on the future of work

Moneypenny, a provider of outsourced corporate communications, has announced a global partnership with WORKTECH Academy, a knowledge platform and membership club for how we’ll work tomorrow. The partnership will bring Moneypenny right to the heart of the WORKTECH network, enabling ...

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National survey finds business switchboards have fallen short during pandemic

Two thirds of UK businesses expect call volumes to increase once more staff return to offices and the economy reopens, yet research by outsourced communications provider, Moneypenny, reveals that they’ve struggled to manage their switchboards throughout the pandemic – failing ...

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