PR company Tillymint Communications scooped a cluster of wins at the Chartered Institute of Public Relations (CIPR) PRide Awards – including one which highlighted the benefits and achievements of the Automatic Door Suppliers Association (ADSA). Tillymint Communications won: • Best ...

Research from Moneypenny and Censuswide reveals that three quarters of consumers say that a good call experience is a powerful customer service differentiator. Despite this, companies still aren’t answering their phones, messages aren’t being passed on, phone numbers aren’t being ...

CSE Chatterbox is delighted to announce that with effect from Friday 4th November 2022, CSE Chatterbox will be aligning with the global brand to become CSE Crosscom www.csecrosscom.co.uk In addition, CSE Crosscom, the recognised critical communications leaders throughout the Asia ...

Amid ongoing technological change and the global upheaval brought about by Covid, one tool has proven itself to be a stalwart in the world of communications – the phone. According to new research from Moneypenny and Censuswide, when it comes ...

Missed appointments not only lead to frustration on the part of customers and mobile operatives but also add extra costs for FMs as a recent poll Localz carried out with FMJ reveals An average missed appointment costs between £50 – ...

Technology evolves so quickly and there may be a consensus that radio is has had its day but there is still a place for two-way radio systems and teaming radio and mobile technology to give you the most comprehensive communications ...

Developed in collaboration with Avocor, Google Meet Series One Desk 27 and Board 65 are recognised for design excellence in the prestigious Red Dot Design Awards Avocor, one of the fastest-growing global interactive display companies and a leading provider of ...

2N white paper highlights three main trends that will shape the industry: the recovery of the construction sector from the pandemic, the fixed lines, 2G and 3G phase-out and changes to accessibility standards Report includes a guide to helps lift ...

Since the start of 2020, the nation’s phone behaviours have changed dramatically. This presents a new set of considerations for FMs resourcing call handling and devising strategies to manage inbound calls, says Jess Pritchard, Head of Corporate Sector at Moneypenny ...

2N® Indoor View answering unit enhanced with video surveillance The ability to send HTTP commands has brought the answering unit into the heart of the smart home The enhancements are a response to calls from residents in luxury properties for greater security ...