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ISS forms new leadership team

ISS has announced changes to its Executive Group Management (EGM) team.

The leading workplace experience and facility management company says its strategic direction is unchanged, with the ambition to establish ISS as the global leader in Integrated Facility Services.

It adds ISS has made good progress and delivered positive results, and to remain focused on the strategic execution, adjustments will be made to streamline the EGM. In the coming months, the new EGM will review opportunities for further improvements and acceleration of the strategic direction.

The new EGM will be reduced from 13 to nine members and cover four regions, Northern Europe led by Carl-Fredrik Bjor, Central & Southern Europe led by Celia Liu, Rest of World led by Troels Bjerg. The interim CEO of North America will report directly to the Group CEO but will not be part of the EGM.

In addition, the new EGM will consist of:

  • Kasper Fangel – Group Chief Executive Officer
  • Liz Benison – Chief People & Transformation Officer
  • Sam Hockman – Chief Operating Officer
  • Carsten Højlund (currently Head of Group Finance) – interim Chief Financial Officer
  • Agostino Renna – Chief Commercial Officer
  • Markus Sontheimer as Chief Information & Digital Officer

The external regional reporting structures are unaffected by these changes says ISS, and the outlook for 2023 is unchanged.

Kasper Fangel, Group CEO, ISS A/S commented: “Almost three years ago, we launched the OneISS strategy. The successful implementation and execution of the strategy have strengthened the Group significantly and the expected financial improvements will be delivered. It is now a natural time to recalibrate the team and with the changes to the Executive Group Management team, I am confident that we will enhance the execution power and continue to build a stronger, simpler, closer ISS. And at the same time, with our more than 350,000 dedicated placemakers, continue to deliver the best possible integrated facility service solutions for our customers.”

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