With employees working a much broader range of hours, in different ways and increasingly from different work settings and locations, the way businesses handle calls has changed finds Helen Strother Call-handling can present various operational challenges. They need the technology ...

David Llewellyn, Chief Executive, The Vending & Automated Retail Association (AVA) explains the areas where the new Extended Product Responsibility (EPR) for packaging could impact the facilities management sector Extended Product Responsibility (EPR) for packaging was launched in a phased ...

Chris Anderson, Technical Manager at Ansell Lighting, on the latest rules and regulations, essential products and technologies available for emergency lighting Something we often hear from facilities managers is that emergency lighting takes up a significant amount of their time, ...

Estates and facilities teams working in the NHS and the public sector face a complex array of procurement challenges, from capability and capacity constraints to financial efficiency and achieving net zero. Olivia Matei, Procurement and Framework Coordinator at Lexica says ...

A survey by Indeed Flex found a third of UK businesses find themselves short-staffed at least once a week due to worker illness. FMJ brought together Indeed Flex, client side FMs and a legal expert to discuss the challenges of ...

Earlier this year, Biological Preparations and FMJ conducted a survey on the sustainability priorities and challenges for FM leaders. James Patterson CEO of Biological Preparations outlines the findings and key steps for improvement The FM industry is inherently agile, adapting ...

The fit-out experts at Dawnvale outline the key elements of elevating stadium hospitality areas that create a seamless fit-out that aligns with both operational needs and guest expectations Stadium hospitality areas have evolved beyond simple functional spaces into dynamic environments ...

The October Workplace Trends conference focused on ‘Workplace; the user experience’, an apt choice given the ongoing debates on whether employers should mandate, encourage or entice workers into the office. Sara Bean reports from the British Library In an inspiring ...

By Roger Green, founder and Chair of Spotless Commercial Cleaning Yesterday, the UK Government confirmed the National Living Wage (NLW) will rise to £12.21 per hour from next April for over 21-year-olds. This latest boost marks a 6.7 per cent ...

Gary Ellis, Director at CE Safety explains the importance of fire safety training for staff, particularly designated fire marshals Under the Regulatory Reform (Fire Safety) Order 2005, it’s a legal requirement for all staff to have undertaken fire safety awareness ...