IT & Software

Optimise the efficiency of your workplace, drive organisation-wide benefits and significantly reduce operational costs with powerful Facilities Management software owned and developed by FSI.

Our industry-leading technology delivers absolute accessibility for owner/occupiers and global scalability to the world’s largest service providers. With seamless integration into your existing systems, we give you the power to take control, harness valuable data and make informed decisions to revolutionise the way you work.

Ostara Systems Ltd has emerged as one of the UK’s leading providers in the Computer-Aided Facilities Management (CAFM) sector. Established over a decade ago by an experienced team of facilities management and software professionals, the Ostara CAFM Solution continues to be developed and is hosted in the UK, and is now used in 13 different countries, and has been translated into 9 different languages.

Rather than focus simply on maintaining a database of client information, the Ostara ideology is one that is driven by a focus on a number of key elements, including the often-complex area of building compliance. When used alongside Ostara’s financial control configuration, including accrual spend and budget management facilities, clients have the ability to gain cost control and savings, and combined with their powerful reporting tools, clients have access to real-time data regarding all aspects of their maintenance environment, meaning that clients are able to make more informed decisions.

Ostara is proud to provide its software solution and additional services to a range of blue-chip clients, from the likes of Primark and Whitbread (including the Premier Inn and Beefeater brands), to Santander and Everyman Cinemas. Every client possesses their own unique requirements, which in turn impose different demands on the Ostara CAFM system. This challenge is ably managed by the software, as its flexibility allows it to be configured to accommodate a single source contractor model, as well as a regional contractor base. The system is offered with an unlimited number of users as standard.

The Ostara Systems team goes beyond the initial setup of mobilising new clients. This is done by building relationships and ensuring users are provided with training and advice on industry best practice as they evolve and enhance their operational processes, supported by the Ostara System.

Profile

Since 1995, Asckey Data Services Ltd. has been providing specialised software solutions to a wide range of organisations within the private and public sector. We listen to our customer’s needs and connect them with, or develop, the software that will drive operational efficiency.

Facilities Management Software

Our fmfirst® is a comprehensive facilities management software product suite, designed to aid with the demands of modern estates and facilities management. Our applications can be used independently or they can be integrated with each other, enabling you to build your own comprehensive facilities management toolkit.

As an organisation, quality, data security and compliance lie at the heart of everything we do. To ensure consistency in product quality, service support and data security, Asckey operate in accordance with both ISO 9001:2015 (Quality Management) and ISO 27001:2013 (Information Security Management) accreditations across the business: from recruitment and training, system design and testing, to implementation and customer support. All Asckey cloud products are managed and delivered from our Tier 3 rated Data Centre, which itself is also ISO 27001 accredited.

HSCN Hosting

Our hosting customers develop software applications for the health and social care marketplace; they then look to us to provide their clients with secure and reliable access to their applications via the HSCN network.

Some of the applications we currently host include patient pathway management, public health referral schemes, in-house domestic and facility management systems.

Bespoke Development

Our team of expert in-house developers work with you to develop bespoke applications that are invaluable to your business, ensuring that your specific requirements are at the heart of our management processes. We understand that no two businesses are the same, which means that no two business applications will be the same. The demands of your users and customers are unique and constantly changing, which inevitably means that “off-the-shelf applications” can compromise your business decisions.

Modern Networks specialise in IT for commercial property. We provide commercial landlords and building operators with tech support and network services for a predictable monthly fee. We work with thirty of the UK’s top managing agents and provide IT, broadband and telecoms to over 1900 office buildings and shopping centres. Our clients include CBRE, Savills, CEG, Cushman and Wakefield, JLL, Knight Frank, Avison Young and Colliers.

Our range of IT services include:

• 24/7 tech support
• Computer leasing (desktops and laptops)
• Printers and copiers plus consumables
• Microsoft business software
• Cloud telephony (Voice over IP)
• Telephone lines, handsets, mobiles and data packages
• Business broadband and Internet
• Cloud data backup
• Network services
• Commercial property private networks
• Cyber security assessments
• Security awareness training
• IT-Ready Office Solutions

Our IT-Ready Office Solutions help our customers transform vacant offices into fully occupied, managed workspaces. We provide secure, segregated IT infrastructure, telephone and broadband services plus 24/7 technical support to tenants in buildings of multiple occupancy. We also take care of shared facilities such as conference rooms and guest Wi-Fi.

Modern Networks is a Microsoft, HP and Cisco certified partner. We are also SafeContractor accredited for achieving health and safety excellence in the workplace. The company is Cyber Essentials certified, a UK government scheme supported by the NCSC (National Cyber Security Centre).

At Modern Networks, our UK Service Desk is at the heart of everything we do. Our dedicated team of engineers provides fast, friendly and reliable tech support by telephone, email and online. We also have a team of highly experienced field service engineers who support our customers on-site.

Whether you want to attract new tenants, adopt the latest SMART building technologies, ensure you meet the latest compliance regulation or simply reduce paperwork, Modern Networks is here to help you.

3i Studio provide secure web-based estate management software you can use from anywhere. With excellent functionality and friendly screen layouts, each easy-to-use CAFM module gives you live access to your data and can run off the shelf or be fully configured for you.

Covering all the major functionality you require to run an efficient and reliable estates service, you can choose one-off modules or build up your suite from;

• Estates Asset Management
• Reactive Helpdesk
• Risk Management
• Planned Maintenance
• Mobile Working
• Property Terrier
• Asbestos Management
• Contractor and Engineer Access
• Document Management
• Property Condition Appraisal

We’ve worked closely with estates professionals for over 25 years to help solve problems associated with large and small estates alike; supporting both day to day and wider strategic planning and analysis.

Ten Tips for Success when Choosing your New CAFM Provider

Choosing a new CAFM provider to partner with isn’t as scary as it may seem. Investing in the right software for you is a big decision and following a few simple guidelines will help you succeed.

3i Studio have created a simple guide with our 10 tips for success when choosing your new CAFM provider. Tips in this guide include:

• Take a test drive before making your final decision
• Ensure your new provider will help you get up and running
• Try to build up in bite-sized chunks

Download your free copy here.

Book A Test Drive

You would never buy a car without test driving it first, and we recommend you take the same approach with your new CAFM software too. Ensuring your new CAFM solution will actually ‘do what it says on the tin’ and ensuring it does what you need it too is vital, so it’s worth taking the time.

For further advice…

If you are considering a new CAFM solution and would like further advice, do get in touch with 3i Studio Ltd. As CAFM experts, we will be delighted to help and can even provide an online demonstration or your own demo log-in for you to take a test drive yourself.

At Bellrock we believe in delivering a transparent and seamless service for FM and estate management by the smart use of technology.

Our philosophy is to apply the most relevant delivery model whether that is using a supply chain or our in-house teams. We harness the emerging world of the intelligent workplace, robotics and artificial intelligence (AI), not only to reduce costs and risk, but also to enhance the customer experience. Using our IDEA (integrated digital estates assets) model we help our clients understand the maturity of their FM and property processes and data gathering so that we can implement the most efficient delivery model for their organisation. Our unique combination of subject matter expertise, supply chain management and world class technology mean we partner with ambitious organisations focused on competitive advantage, reducing costs and risk to realise the value of their estate.

With our unique combination of professional skills, agnostic supply chain partnerships, and market-leading disruptive technology and data analytics, we implement the estate model that saves our clients money, simplifies processes and reduces risk. We match your estate ambition with a tailored solution using our software-based model to create the fastest path to efficiencies and cost savings.

Software Services
Our Concerto software service is IoT enabled.  The estate management, project management and workplace modular suites provide state of the art workplace, facilities and property management analytics, workflow and financial support for you and your supply chain partners.

Concerto is a unique, mobile-enabled property, project and CAFM software platform with real-time analytics powered by a rich database. Concerto has successfully helped customers for over a decade to build knowledge of their estate and assets. As a result, management control is improved and costs of managing the entire portfolio are reduced. Concerto also simplifies internal processes, reduces complexity and improves communication. The powerful analytics programme displays complex property information in a simple, easy to understand format for anyone to access across.

• CAFM
• Projects
• Estates Management
• Assets Verification
• Analytics
• Intelligent Workplace

Workplace & Compliance Services
Our expertise and independence from the supply chain mean we can create the perfect, hard and soft FM model for your business.  We focus on ensuring the well-being and safety of your employees and visitors, with transparent risk management and cost control.

Technical & Real Estate Services
Our technical and real estate services are delivered by industry experts in design, project management, building surveying and property cost management, including service charge consultancy. We provide long-term support and guidance to unlock your estate and workplace ambitions.

Maintenance & Engineering Services
Our team of in-house engineers ensures safety and operational readiness by focusing on your critical assets. We assess and prioritise according to organisational dependence and compliance. Our M & E and maintenance services are part of our holistic approach to property and FM management.

Kirona is the leading supplier of dynamic resource scheduling, planning and mobile applications for organisations in the facilities management sector.  Kirona’s field service software enables organisations to increase productivity, reduce costs, gain real-time workforce visibility and improve service quality.

Kirona’s DRS Scheduler is the leading dynamic scheduler for field service management, it seamlessly blends appointed, planned and responsive work across the field based workforce. Kirona’s DRS software helps clients increase productivity, ensure that all customer commitments are met, travel time is kept to a minimum and more tasks are completed in a single day.

The additional benefit of the Cyclical Servicing functionality enables organisations who implement regular, cyclical jobs such as gas servicing, gutter cleaning, etc. can automate the planning and scheduling of these jobs.

Kirona’s Job Manager mobile application connects centralised teams with their field-based workforce in real time to enable organisations to increase productivity, improve customer service and reduce costs.

Kirona’s InfoSuite business information software provides your organisation with real-time actionable insight into what is important to you. Kirona InfoSuite provides you with a holistic view of your operation, visibility of key performance indicators and the ability to quickly drill down on the underlying detail.

Kirona are approved G Cloud Crown Commercial Service Digital Marketplace Suppliers and are  ISO 20000-1 Information Technology Service Management, ISO 9001 Quality Management and ISO 27001 Information Security Management accredited.

Contact info@kiorna.com to request further information or to arrange a demonstration.

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