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Tag Archives: moneypenny

Not enough being done to reduce call waiting times ‘due to Covid’ finds survey

UK businesses that attribute long call waiting times to ‘unprecedented demand due to Covid’ are leaving customers unimpressed, according to new research. The survey of 1000 people by outsourced comms company Moneypenny reveals that 85 per cent of people believe ...

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AI, smart home-working and bespoke outsourcing capabilities: The top tech predictions for 2021

Technology has been our saviour this year, allowing us to continue to work and communicate, never mind contributing to the swift creation of a pandemic vaccine. But what does 2021 have in store? Pete Hanlon, Chief Technology Officer for Moneypenny ...

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Moneypenny launches concierge support via video for Vpod

Leading outsourced communication provider Moneypenny has joined forces with visitor management system Vpod to offer dedicated video front-of-house and concierge support for the first time. Moneypenny’s video-based support will be added to Vpod’s Vgreet product; a virtual reception that offers ...

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Webinar – Front of house; first impressions count

On Wednesday 7th October Sara Bean, Editor of FMJ and Jess Prichard Commercial Manager – Corporate, Moneypenny hosted a webinar: Front of house; first impressions count Maintaining effective front of house activities is a challenge for organisations given the fact ...

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Virtual reality

One of COVID-19’s most significant legacies will be the reimagining of our collective experience of work – starting with the relationship between the digital and physical workplace. Helen Strother interviewed an interior design and a communications expert to find out ...

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Front of house; first impressions count webinar

FMJ has teamed up with leading outsourced communications provider, Moneypenny, to host a new webinar, Front of house; first impressions count, where we will discuss how organisations can maintain a seamless front of house service by employing the latest communications ...

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Future of the workplace

When FMJ held a webinar with leading outsourced communications provider, Moneypenny on how to deal with the challenges of COVID-19 in the workplace; the discussion ranged from maintaining good communications with clients to building trust between managers and dispersed staff ...

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Survey reveals how the UK is feeling about returning to the office

A new survey of 1,000 office workers reveals how the nation is feeling about getting back to work. With many returning after months in isolation, anxieties are expected to be high. The research carried out by Moneypenny, the outsourced communications ...

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How recovery-ready is your business?

With lockdown restrictions being gradually relaxed, many business owners will be anticipating how they can safely return to work and begin recovering their businesses. To help with the anything-but-ordinary return to work, Moneypenny, the outsourced communication provider, has created ‘How ...

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The Future of the Workplace

This Thursday, 25th June at 11am, FMJ Editor, Sara Bean, will be joined online by a panel of industry experts to discuss the impact of Covid-19 on the workplace and the new normal for operations. Topics will include: How to ...

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